Who we are

This Privacy Policy explains how Noluxe ("Noluxe", "we", "us") collects, uses and protects personal information when you visit noluxe.info or contact us about our advertising services.

If you have any questions about this policy, email us at support@noluxe.info.

Information we collect

We collect only the information we need:

• Information you give us: your name, email address, phone number, company name and any details you include in a message or contact form.
• Client account information: if you become a client, business details and access to advertising or analytics accounts that you choose to share with us.
• Order and billing information: if you buy a package on our website, your name, email, billing address and order details. Payments are handled by our payment providers, and we do not store full card numbers.
• Technical information: IP address, browser type, device, pages visited and similar data collected automatically through cookies and analytics tools.

We do not knowingly collect sensitive personal data, and we ask you not to send it to us.

How we use your information

• To respond to your enquiries and prepare proposals.
• To provide, manage and report on the services you request.
• To send service-related messages, such as updates about your campaigns.
• To understand how visitors use our website and improve it.
• To comply with legal obligations and protect our rights.

We do not sell your personal information.

Cookies and analytics

Our website may use cookies and similar technologies to keep the site working, measure traffic and understand performance. These may include analytics tools and advertising tags from platforms such as Google or Meta.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works.

Sharing your information

We share personal information only when necessary, for example with:

• Service providers that host our website, provide email or help us operate our business.
• Advertising platforms, when you ask us to manage campaigns in your accounts.
• Authorities, if required by law or to protect our legal rights.

These parties may only use your information for the purpose for which it was shared.

Data retention

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. Enquiries that do not lead to a working relationship are deleted when they are no longer needed.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to request a copy of your data.

To make a request, email support@noluxe.info. We may need to verify your identity before responding.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.

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